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  • Free for 30 days
  • Set up from your website in minutes
  • Run by Onecom
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Halo AI ReceptionistNo. 05
MayaRouting & Out of Hours
  • Sends callers to the right team
  • Covers busy lines and overflow
  • Answers out of hours
AI Receptionist · Routing

Routing & Out of Hours Finds out what the caller needs and gets it to the right team, at busy times and after hours.

£60£120 a month Save 50%
on a 12-month plan.
Choose your minutes
Put Maya on my phone line

Built from your website in about three minutes.

30 days freeAdd a card, pay nothing until day 31. Cancel in your trial and you pay nothing.
  • £0 today. Nothing until day 31
  • Keeps your business number: you forward your calls
  • Answers day and night
  • Set up and run by Onecom
What Maya does
  • Gets the issue firstAsks what the call is about before anyone picks it up.
  • The right team, first timeSends it to the team that can help, with the details attached.
  • Takes the overflowWhen every line is busy, the next caller still gets an answer.
  • Covers out of hoursEvenings, weekends and bank holidays, with urgent calls escalated.
How the free trial works

Build Maya from your website, choose a plan and add a card. Nothing is charged for 30 days. You forward your calls to it with a short code on your phone, and if you cancel before day 31 you pay nothing. On a 12-month plan the price is fixed for 12 months, then moves to the monthly price.

Businesses that start with Maya

Trades, Hair and beauty, Private clinics, Letting agents, Garages.

See it work

Maya on a call.

Maya captures what each caller needs and directs them to the right team for a call back. She takes the overflow when your lines are busy and answers when you are closed, so callers always reach someone.

MayaRouting & Out of Hours
00:00
Urgent repair routed to the on-call team

Sample call. The business is made up.

Pricing

One receptionist.
Free for the first 30 days.

Receptionist 250

For sole traders and quieter lines.

£30a month£60

On a 12-month plan, after 30 days free.

Try Receptionist 250 free
  • 250 minutes a month
  • About 100 calls a month
  • Every feature included
  • Extra minutes at 6p each
Recommended

Receptionist 1,000

For busy small teams.

£60a month£120

On a 12-month plan, after 30 days free.

Try Receptionist 1,000 free
  • 1,000 minutes a month
  • About 400 calls a month
  • Every feature included
  • Extra minutes at 5p each

Receptionist 2,500

For high call volumes.

£90a month£180

On a 12-month plan, after 30 days free.

Try Receptionist 2,500 free
  • 2,500 minutes a month
  • About 1,000 calls a month
  • Every feature included
  • Extra minutes at 4p each
Every bundle is the whole receptionist
  • Answers every call, 24/7
  • Takes messages with email summaries
  • Answers your FAQs
  • Transfers urgent calls to you
  • Books into Outlook or Cal.com (Google Calendar coming soon)
  • Remembers returning callers
  • Blocks spam numbers
  • UK local number, or keep yours by forwarding your calls
  • Texts to callers, 8p each (optional)

Free for 30 days. No charge until day 31. Cancel during the trial and you pay nothing. On a 12-month plan the price is fixed for 12 months, then moves to the monthly price. Prices exclude VAT.

Ready-made receptionists

Or start with another job.

Start hereEvery bundle

Missed Calls with Maya

Answers the calls you cannot get to, so no booking or enquiry is lost.

  • Answers when you cannot
  • Books it or takes the enquiry
  • Emails you a summary
from £30/mo Choose

30 days free

PackageEvery bundle

Missed Calls + Voicemail with Maya

One agent that answers the calls you miss and replaces your voicemail.

  • Missed calls and voicemail in one
  • Takes a proper message
  • Emails you every call
from £30/mo Choose

30 days free

VoicemailEvery bundle

Voicemail Replacement with Maya

Takes the message properly, then emails you a summary of the call.

  • Replaces your answer machine
  • Asks the right questions
  • Emails you the summary
from £30/mo Choose

30 days free

Questions

Before you start.

How does the free trial work?

You choose a plan and add a card. Nothing is charged for 30 days. Cancel before then and you pay nothing. After the trial your plan starts at the price you chose.

What is the difference between the 12-month plan and monthly?

The 12-month plan costs half the monthly price and the price is fixed for 12 months. After that it moves to the monthly price. Monthly costs more but you can cancel any time.

Do I keep my phone number?

Yes. You forward calls from your number to your receptionist, either all of them or only when you are busy, do not answer or are closed. If your number is with Onecom we can set the forwarding up for you.

Does it work with a mobile?

Yes. Set your mobile to forward calls you do not answer, or calls when you are busy, and your receptionist picks them up. Your phone still rings first.

What happens when it cannot help?

It puts the call through to you or takes a message, depending on the rules you set. You decide what counts as urgent.

Do callers know it is AI?

That is your choice. It can introduce itself as an AI assistant, and you decide how.

Your next call
could be answered.

Enter your website and try your receptionist in minutes.

Free for 30 days. No charge until day 31.

Maya, Routing & Out of Hours£60 a month after 30 days free
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