For aesthetics, physio, dental and chiropractic clinics
A full waiting room.
A phone that never rings out.
Halo answers new-patient enquiries day and night, answers the everyday questions from your own information and books the consultation. Anything clinical goes to your team.
No website? Start without one- 30 days free
- Keep your number
- From £30/mo
- Anya answeredToothache. Message for the urgent list.
- Anya answeredNew patient booked for Tuesday at 3pm.
- Anya answeredFees answered from your price list.
- Anya answeredThursday moved to Friday at 9:40.
- Anya answeredGiven your emergency number. Message for 8am.
5 calls. All answered.
Illustration of a day's calls.
It answers, sorts and books. You get on with your day.
Books when reception cannot
New patients, check-ups and recalls booked into your diary.
A summary of every call
Reception starts the day with a list, not a voicemail box.
Clinical calls to the right person
Urgent cases put through to your team, the rest booked or taken as a message.
Two lines, one receptionist
The phone rings while someone is checking in. A new patient hangs up and tries the next practice.
Lunch and the first hour
The busiest hours on the phone are the ones when reception has the least time.
After you close
Pain at 7pm gets voicemail, and the message waits until tomorrow.
Sample call
A call to a practice like yours.
An ordinary call, start to finish. Yours would use your name, your prices and your diary.
Sample call. The business is made up.
- Anya: Good afternoon, Brightside Dental. This is Anya. How can I help?
- Caller: I think I have lost a filling. Can someone see me this week?
- Anya: I am sorry to hear that. Are you in pain at the moment?
- Caller: Not really, it is just sharp on my tongue.
- Anya: Understood. I have Wednesday at 11:40 with Dr Patel. Shall I book that for you?
- Caller: Yes please.
- Anya: Booked. You will get a confirmation by text.
Appointment booked for Wednesday 11:40am
What missed calls cost a practice.
Move the sliders to your own numbers.
One new patient covers 5 months of Halo at £30 a month.
Your figures, not ours. Change them to see your own payback.
Simple pricing. No surprises.
Every plan includes a UK number, 24/7 answering, transcripts and call summaries.
- Answers every call, 24/7
- Takes messages with email summaries
- Answers your FAQs
- Transfers urgent calls to you
- Books into Google, Outlook or Cal.com
- Remembers returning callers
- Blocks spam numbers
- UK local number, or keep yours
- Texts to callers, 8p each (optional)
30-day free trial · Monthly plans cancel any time · 12-month plans are a commitment · Prices exclude VAT
Multiple agents, outbound calls, WhatsApp, CRM integrations or custom workflows. Halo does all of that, set up and managed by our team.
What private clinics ask us.
Does it give medical advice?
No. It books, answers practical questions from what you give it and passes anything clinical to your team, with the details written down.
Can it follow our rules for urgent calls?
Yes. You tell it what counts as urgent and what to do with those calls: put them through to your team, or take a message for a call back.
What about patient data?
Halo is run by Onecom, a UK business, in line with UK GDPR. You can delete call recordings and transcripts at any time.
Can it book into our practice software?
It books into a connected Google or Outlook calendar, or takes the request for reception to book.
How does the free trial work?
Every plan starts with 30 days free. Cancel during the trial from your dashboard and you pay nothing.
Who is behind Halo?
Halo is built and run by Onecom, a UK business communications provider.
Stop missing calls. Start today.
Set up your receptionist in 5 minutes. Free for 30 days.