For accountants, solicitors and law firms

Fee earners on billable work.
Every call still answered.

Halo takes proper messages with the matter details, puts urgent calls through and sends new enquiries to the right person, so nobody stops chargeable work to answer the phone.

No website? Start without one
  • 30 days free
  • Keep your number
  • From £30/mo
Tuesday
18:42
  • David answered
    Sales call turned away politely.
  • David answered
    Conveyancing enquiry. Call back booked.
  • David answered
    HMRC letter question emailed to Sarah.
  • David answered
    Probate enquiry put through to the right team.
  • David answered
    Urgent message emailed, marked for 9am.

5 calls. All answered.

Illustration of a day's calls.

For accountants and law firms

It answers, sorts and books. You get on with your day.

01

Messages with the matter attached

Who called, their reference, what it is about and how urgent, emailed to you.

02

New enquiries answered first time

Type of matter, urgency and contact details captured on the first call.

03

The right person, first time

Conveyancing, family, probate, tax or payroll: urgent calls put through by topic.

Sales calls

Every cold call that reaches a fee earner costs chargeable time.

January and year end

Deadline season fills the phones exactly when the team has the least time.

New enquiries

A client choosing a firm rings a few. The one that answers properly usually gets the work.

Sample call

A call to a practice like yours.

An ordinary call, start to finish. Yours would use your name, your prices and your diary.

Sample call. The business is made up.

  1. David: Good morning, Hartley & Rowe Solicitors. This is David. How can I help?
  2. Caller: I need some advice about a will. My father passed away last month.
  3. David: I am sorry for your loss. Our probate team can help with that. Would you like a call back today, or an appointment?
  4. Caller: A call back would be good.
  5. David: Of course. Can I take your name and the best number to reach you on? I will pass it straight to the probate team.

Call back booked with the probate team

What it is worth

What missed calls cost a practice.

Move the sliders to your own numbers.

Walking away each month
£6,240

One new client covers 40 months of Halo at £30 a month.

Your figures, not ours. Change them to see your own payback.

Pricing

Simple pricing. No surprises.

Every plan includes a UK number, 24/7 answering, transcripts and call summaries.

Receptionist
Everything included. Pick your minutes.
Minutes each month
Half price on 12 months
£120/month
Paid monthly · cancel any time · ex VAT
Start your 30-day free trial
Extra minutes 5p each · texts to callers 8p each, only if you switch them on
Every plan includes
  • Answers every call, 24/7
  • Takes messages with email summaries
  • Answers your FAQs
  • Transfers urgent calls to you
  • Books into Google, Outlook or Cal.com
  • Remembers returning callers
  • Blocks spam numbers
  • UK local number, or keep yours
  • Texts to callers, 8p each (optional)

30-day free trial · Monthly plans cancel any time · 12-month plans are a commitment · Prices exclude VAT

Need something more advanced?

Multiple agents, outbound calls, WhatsApp, CRM integrations or custom workflows. Halo does all of that, set up and managed by our team.

Explore Halo
FAQ

What accountants and law firms ask us.

Does it give legal or tax advice?

No. It takes the details, answers practical questions from what you give it (hours, fees for a first meeting, what to bring) and passes everything else to your team.

Can it route to departments?

Yes. You tell it your teams and what each handles, and it puts urgent calls through to the right number by topic.

What about confidentiality?

It takes only what is needed for a call back. Halo is run by Onecom, a UK business, in line with UK GDPR.

Can clients still reach their usual contact?

Yes. It can put calls through to a fee earner, or take a message when they are busy.

How does the free trial work?

Every plan starts with 30 days free. Cancel during the trial from your dashboard and you pay nothing.

Who is behind Halo?

Halo is built and run by Onecom, a UK business communications provider.

Stop missing calls. Start today.

Set up your receptionist in 5 minutes. Free for 30 days.